Reference

What Governs Your Account on phttt

These terms set out the rules that apply when you open and use a phttt account, including how we handle your data, what your rights are, and how to reach us if something needs to change.

Philippines-based eligibility rulesGCash, Maya, InstaPay account contextData rights and contact pathsCookie and retention policyAccount security standards
phttt What Governs Your Account on phttt
LEGAL CONTACT PATHS

Reach Us About a Policy Question

If you have a question about these terms, want to request your data, or need to dispute something on your account, use one of the contact paths below. For account-specific issues — such as a GCash transaction that did not reconcile or a Maya withdrawal query tied to your account record — live chat gets you to an agent who can pull up your file directly.

Live Chat Open the chat widget from your account page. An agent can access your account record, including payment history from GCash, Maya, or InstaPay, and respond to legal or data queries in real time.
Email Support Send your data request or terms question to our support email address shown in the account settings menu. Include your registered account ID so we can locate your file without delay.
Account Help Centre The Help Centre inside your account covers common policy questions — data access, cookie settings, account closure, and how local eligibility rules affect your account in the Philippines.
HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

Our approach to your account data is straightforward: we collect what we need to run your account, keep it only as long as the rules require, and give you a clear path to access or correct it. Here is what that means in practice across four areas.

Data Handling

We collect your registration details, payment method references — GCash account number, Maya ID, InstaPay token — and session activity. None of that is sold or rented to third-party marketers.

Cookie Policy

Cookies on phttt keep your session active, remember your preferred payment method, and let us measure which lobby sections you use most. You can adjust cookie preferences from the browser or account settings.

Account Security

Every login goes through OTP verification to your registered mobile number. Account changes — like updating your linked GCash or Maya number — require you to confirm via that same OTP before the change saves.

Your Rights

You can request a copy of your data, ask us to correct inaccurate records, or request account closure at any time. We process those requests in line with applicable Philippines data rules and confirm completion by email.

Questions About Legal Terms and Your Account

These are the questions we hear most often about how the legal terms work on phttt — from data rights to account closure and what happens to your payment records.

We collect your name, contact details, date of birth, and the payment method you link — GCash, Maya, or InstaPay. Session and transaction logs are also kept for account verification and legal compliance purposes.

Yes. Contact us via live chat or the support email in your account settings, quote your account ID, and we will compile your data record and send it to your registered email address within the timeframe local rules require.

Transaction records — including GCash deposits and Maya withdrawals — are held for the minimum period required under applicable rules. When you request account closure, we will confirm exactly how long your records are retained after that point.

Access depends on local law and is available only where local law in the Philippines permits. Eligibility conditions apply, and we update our terms if those conditions change for your area.

Log in, go to account settings, and submit a correction request. For changes tied to your linked GCash or Maya details, an OTP to your registered mobile number is required before the update takes effect.

Some records — primarily payment history and identity verification data — must be retained for a legally required period even after closure. We will state that period clearly in your account closure confirmation email.
Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.