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How phttt Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your GCash or Maya transactions, and keep your session secure.

Account data handled with careGCash, Maya, InstaPay transaction recordsYour right to access and correct dataClear retention and deletion pathsPhilippines-based account support
phttt How phttt Handles Your Personal Information
REACH US ABOUT PRIVACY

How to Contact Us on Data Questions

Live Chat Open the chat icon from any page in your account. Our support team handles data access and correction requests directly — no need to send a separate email.
Email Support Send your privacy request to our support address listed in your account settings. Include your registered e-wallet number so we can locate your record quickly.
Account Settings Path Log in, go to Account, then Privacy. You can download a copy of your stored data or submit a deletion request from that screen without contacting support.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security

Your login is protected by OTP verification sent to your registered mobile number. Every session is encrypted so your GCash and Maya account details are never exposed in transit.

Cookie Controls

You can adjust cookie preferences from the banner shown on your first visit or from the Privacy section in Account Settings. Disabling non-essential cookies does not block your access to the lobby.

Data Retention

We keep transaction records — including InstaPay and GCash references — for as long as required under applicable Philippine regulations. Account data is deleted within a reasonable period after a verified closure request.

Your Correction Rights

If your registered name, mobile number, or linked e-wallet details are wrong, submit a correction request through live chat or the Account Settings privacy screen. We action verified requests promptly.

Common Questions About Your Data at phttt

The questions below cover what we get asked most often about account data, payment records, and your rights. If your question is not here, our live chat team handles privacy matters directly from your account screen.

We collect your name, mobile number, email address, and the e-wallet you link — GCash, Maya, or InstaPay. We also record your IP address and device type for security purposes.

We store the account reference number needed to match deposits and withdrawals to your profile. Full wallet credentials are never held by us — those stay with GCash and Maya directly.

Yes. Log in, go to Account, then Privacy, and submit a data access request. We will compile your stored account and transaction data and send it to your registered email address.

Submit a deletion request through the Privacy screen in Account Settings or via live chat. We process verified requests in line with applicable regulations, which may require us to retain certain transaction records.

We share data only with payment processors handling your GCash, Maya, and InstaPay transactions, and with technical partners under strict data agreements. We do not sell your personal data.

Transaction records, including InstaPay and GCash references, are kept for as long as Philippine regulations require. After account closure, remaining personal data is deleted within the period stated in your closure confirmation.
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Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.